It’s Brazil Custom’s requirement that all incoming parcels to Brazil must provide Tax ID that matches the recipient’s information, or the Brazil custom will decline the parcel. 

HyperSKU suggests you get Tax ID for orders to Brazil, so to ensure seamless order fulfillment. We cannot ship any parcels inbounding Brazil without valid Tax ID. HyperSKU will wait until you provide Tax ID to arrange shipment.

What is the Brazil Tax ID?

There are two types of Tax ID in Brazil: CPF for individual, and CNPJ for business. The Tax ID must match the recipient’s information and will be used to calculate the duty.

CPF (Casastro de Pessoas), is the Tax ID for individuals 

The format is:

000.000.000-00

CNPJ (Cadastro Nacional de Pessoa Juridica), is the Tax ID for business entities 

The format is:

00.000.000/0000-00

Get Tax ID from Brazilian Customers

You must have your customers provide Tax ID (CPF for individual /CNPJ for business) for orders shipping to Brazil. We DON’T accept passport number as alternatives for Tax ID.

There isn’t a dedicated field for Tax ID on Shopify or WooCommerce checkout page, and we suggest you ask customer to put VALID Tax ID in the address line 2.

Adding a reminder on your website or checkout page is also recommended.

If you get customer’s Tax ID after they places the order, and would like to update that information with HyperSKU, please update shipping address into Address 2 in your HyperSKU account’s order page

The Shopify Team is working on solution to add a dedicated field for Brazilian customers to fill in Tax ID when checking out. Before that happens, we suggest you apply above walkaround solution.

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