Shipping options for liquid, bulky, overweight, and fragile items, including details on weight updates, split-packaging fees, and reinforced packaging.
Shipping Options for Liquid and Bulky Items
HyperSKU offers dedicated shipping options for the following categories:
- HyperSKU Bulky Shipping: For bulky products with a combined length (L+W+H) over 60 cm.
- HyperSKU Liquid Shipping: For liquid or powder products, such as mascara and eye shadow.
Please contact the HyperSKU team for further details.
Update Shipment Weight
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Accurate shipment weight is crucial for determining shipping costs. HyperSKU’s system ensures correct weight updates:
- For new products, HyperSKU will adjust shipment weight based on actual data, typically within 3 days after the first order is shipped. This may result in a revised shipping cost.
Example 1: Jane requests a quote for a leather jacket. HyperSKU quotes $20 for the jacket and $15 for shipping based on an estimated weight of 0.8 kg. After shipment, the actual weight is found to be 0.72 kg, reducing the shipping cost to $14.
Example 2: Jack requests a quote for a phone case. HyperSKU quotes $2 for the case and $5 for shipping based on an estimated weight of 0.1 kg. The actual weight turns out to be 0.2 kg, increasing the shipping cost to $7.
Split-Packaging Fee for Overweight and Oversized Parcels
SFor orders exceeding weight limits or size constraints, HyperSKU may need to split the shipment into smaller packages. Each package incurs separate shipping fees and tracking codes.
Example: An order of two chandeliers and a canvas print requires splitting into three parcels. HyperSKU will charge shipping fees for each parcel and provide three tracking codes.
Reinforced Packaging for Fragile Items
Fragile items, such as those made of resin, ceramic, marble, or glass, receive extra wrapping to prevent damage during shipping.
An additional packaging fee of $1 per parcel applies.
Reinforced packaging does not guarantee a zero defect rate. HyperSKU offers reshipment or refund for defective products.
If you have any questions or need further assistance, please contact your dedicated HyperSKU agent. The HyperSKU team is always here to help! 😃