Customize your shipment tracking URL to provide a tailored tracking experience for your customers.
Each time HyperSKU fulfills an order, a tracking number and URL are generated and available in your HyperSKU account.
If your store is connected to HyperSKU, the order status, tracking number, and tracking URL will automatically sync back to your store.
1. Go to Settings > Preferences > Payment & Logistics, then scroll down to ‘Shipment Tracking’.
2. Slide on ‘Advanced Settings’. You will see a list of stores connected to the account.
3. Find the store you’d like to customize tracking URLs. Select your preferred tracking URL type from the dropdown menu. Click ‘Save’.
HyperSKU offers three tracking URL options:
1) Default Tracking
HyperSKU syncs this type of tracking URL by default.
If the parcel is shipped by Shopify’s supported carrier, Shopify will refer to their official tracking website automatically. See below for details:
| Shipping carrier | Parcel origin | Tracking URL |
| 4PX |
Sent from US warehouse |
http://track.4px.com/ |
| YunExpress | Sent from China warehouse | https://www.yuntrack.com/ |
| USPS | Sent from China warehouse | https://tools.usps.com/go/TrackConfirmAction_input |
| Other | Sent from China warehouse | https://track.hypersku.com/ |
2) HyperSKU tracking
If you choose this option, for all parcels fulfilled by HyperSKU, https://track.hypersku.com/ will be the tracking URL.
https://track.hypersku.com/ is HyperSKU’s self-developed tracking tool. It doesn’t show shipping origin if it is shipped from China.
| Shipping carrier | Parcel origin |
Tracking URL |
| All shipping carriers | Sent from China/ US warehouse | https://track.hypersku.com/ |
3) Other Tracking Websites
- If using a tracking app (e.g., AfterShip or TrackingMore), set up the tracking URL as per their instructions.
- Alternatively, if you do not use a tracking app and prefer to provide a third-party tracking website (e.g., www.17track.net/), select this option.
| Shipping carrier | Parcel origin | Tracking URL |
| All shipping carriers | Sent from China/ US warehouse | The URL you provide (for example https://www.17track.net/en) |
Please note:
- You are responsible for any additional costs associated with using third-party shipment tracking.
- If you are using a shipment tracking app, consult the app provider for setup guidance.
If you have any questions or need further assistance, please contact your dedicated HyperSKU agent. The HyperSKU team is always here to help!😃