Customize shipment tracking URL

Each time HyperSKU fulfills an order, a tracking number and tracking URL will be generated, which are available at your HyperSKU account. The order status, tracking number and tracking URL will be synced back to your store if you have connected store with HyperSKU.

You can customize tracking URL preference per store.

1. Go to Settings > Preferences > Payment & Logistics, then scroll down to ‘Shipment Tracking’.

2. Slide on ‘Advanced Settings’. You will see a list of stores connected to the account.

3. Find the store you’d like to customize tracking URLs. Select your preferred tracking URL type from the dropdown menu. Click ‘Save’.

With HyperSKU, there are three options of tracking URLs:

1) Default

HyperSKU syncs this type of tracking URLs by default.

If the parcel is shipped by Shopify’s supported carrier, Shopify will refer to their official tracking website automatically. See below for details:

2) HyperSKU tracking

If you choose this option, for all parcels fulfilled by HyperSKU, https://track.hypersku.com/ will be the tracking URL.

https://track.hypersku.com/ is HyperSKU’s self-developed tracking tool. It doesn’t show shipping origin if it is shipped from China.

3) Other tracking website

If you use a tracking App (for example aftership or trackingmore), please set up tracking URL per their instruction.

Alternatively, if you don’t use any tracking App and simply wants to provide your customers with a third-party shipment tracking website (for example www.17track.net/), this is the option for you.

Please note:

• You are responsible for any possible additional cost to use third-party shipment tracking.

• If you are using shipment tracking App, please consult them for shipment tracking setup.